Shipping Policy

At Novaro, we are committed to delivering high-quality kitchenware quickly and reliably.

Processing Times

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends, holidays, or during high-demand sales events may take longer to process.

Estimated Delivery Times

  • United Kingdom, Australia, Canada, New Zealand, Netherlands, Ireland, Malta: 5–20 business days.

  • Please note that delivery times are estimates and may vary due to customs inspections, courier delays, or unforeseen circumstances.

Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details.

Customs & Duties

  • International orders may be subject to customs duties, VAT/GST, or other import fees depending on the destination country.

  • These charges are the customer’s responsibility. Novaro is not liable for delays caused by customs clearance.

Undeliverable Packages
Parcels returned due to incorrect address, refusal to accept, or non-payment of import duties will incur additional reshipping costs payable by the customer.